Excellent quality Dongfeng Cummins products won the annual quality award of Dongfeng Commercial Vehicles

Recently, Dongfeng Cummins Engine Co., Ltd. won the Dongfeng Commercial Vehicle 2014 Best Quality Award for its superior product quality and stable product performance. Dongfeng Commercial Vehicle is one of the largest commercial vehicles in China with the largest scale and most complete variety of products. It has significant influence both at home and abroad. Dongfeng Cummins won this award, not only embodies the trust and appreciation of Dongfeng Cummins products by the industry's leading commercial vehicle strategic partners, but also affirmed Dongfeng Cummins's “quality culture”.

Dongfeng Tianlong tractor

In 2014, along with local governments' strict promotion of the implementation of the National IV emission standards, the comprehensive upgrade of laws and regulations was not only reflected in the strictness and specification of the implementation level, but also raised higher quality requirements for engines and vehicle manufacturers. In the face of the fiercely competitive Fourth World War in the commercial vehicle industry, reliable, high-performance engines are one of the key weapons that OEMs can use to win this tough battle. To this end, upgrading the quality of the country’s fourth product and fully supporting the vehicle partners to achieve a smooth switching of the country’s four models has become the most important task for Dongfeng Cummins’ work this year.

Maintaining engine quality and good vehicle compatibility is a very complex but crucial task. Tong Dongcheng, deputy general manager of Dongfeng Motor Co., Ltd., who is in charge of commercial vehicle work, said: “The implementation of the Fourth National Regulations has a huge impact on the commercial vehicle market, and it is the top priority to respond to the preparations for the implementation of the National IV. Dongfeng Cummins is the most important strategy for Dongfeng Commercial Vehicles. Resources, work hand-in-hand with us, and collaborate with each other to ensure the reliability of product quality, and to work together in close cooperation to achieve excellence."

Dongfeng Cummins ISL9.5L

In fact, it is precisely based on the principle of "quality as a fundamental " and the attitude of "taking the place for the sake of customers ". Dongfeng Cummins continued to deepen quality improvement, and from the rectification of problems to the prevention of hidden dangers, realized the closed-loop management of quality problems. In cooperation with Dongfeng Commercial Vehicles, Dongfeng Cummins penetrated into the terminal market, comprehensively collected various types of feedback from customer use, systematically analyzed and improved the probable faults, and carried out such quality improvement projects jointly with Dongfeng Commercial Vehicles. 20. At the same time, Dongfeng Cummins has always adhered to the three-present principle of "on-site, present-item, and real-life" to reflect the quality problems that customers have reflected. It has also retrospected the true situation of the fault and analyzed and confirmed every detail that may cause the fault, ensuring the correct locking. cause of issue. This year, Dongfeng Cummins has launched a company-level project to strengthen the product quality prevention system, covering 11 sub-projects from the core aspects of new product introduction, design and development, manufacturing, and application matching, and comprehensively strengthens product quality control. In the Dongfeng Commercial Vehicle Quality Department's multiple reliability spot checks, Dongfeng Cummins scored consistently better than the required standard of more than 30%.

Coinciding with the transition from the country's three countries to the country, higher emission requirements pose new challenges to the complexity and quality of engine products and the matching work with the vehicle. In order to improve the competitiveness of the Fourth National Product, Dongfeng Cummins and Cummins related departments will work with the Dongfeng Commercial Vehicle Product Planning Department and the Technology Center to establish a joint technical working mechanism to deeply understand and analyze the domestic market segments and end-customer needs. Power solutions, and targeted to establish a quality control mechanism in the development, matching, and production of multi-phase system to collect and solve quality problems. Zhou Ningdong, Marketing Director of Dongfeng Cummins, said: "In order to fully coordinate the smooth delivery of Dongfeng Guoji Vehicle, we have established an expert group to improve and enhance the issues of concern for each customer, and actively communicate with customers' departments in real time, whether it involves To the engine or the vehicle, we all work together with OEMs and customers to actively collaborate and not miss any potential risks, and strive to improve the market competitiveness of the National IV products with excellent quality."

As a long-term trusted partner of Dongfeng Commercial Vehicles, Dongfeng Cummins has been providing reliable guarantees for Dongfeng's leading position in the commercial vehicle field with reliable products. Currently, Dongfeng Cummins Engine has covered Dongfeng Commercial Vehicles and all series of heavy truck star products, including the Dongfeng core models of Tianfeng and Tianlong equipped with Dongfeng Cummins Engine. Dongfeng Tianlong has sold 400,000 units since it was listed in 2006. This year, the Dongfeng Cummins ISL 9.5-litre electronically controlled engine equipped with the Tianlong platform was put on the market in batches. It perfectly fits into the entire vehicle and fully satisfies the country's four standards. It has been widely praised for its outstanding economical performance and dynamic performance.

In an interview with Cummins Global Vice President and General Manager of Dongfeng Cummins Wang Ning, said: "With the national four product switching as an opportunity, combined with the key measures launched by the Cummins Engine Division - 'Quality is fundamental', to shape the quality of culture, not only improve product quality It also improves the quality of work, and stands at the customer's point of view. Continuously improving the quality that this user can intuitively perceive is the constant direction of Dongfeng Cummins."

It can be seen that the high recognition of Dongfeng Cummins by users reflects the company's strong product capabilities and service capabilities in accurately grasping customer needs and satisfying the expectations of Chinese consumers; it is tightly controlled in terms of quality and provides the industry with the challenge of upgrading the country. Provides useful experience. Dongfeng Cummins's excellent customer support program based on customer needs also provides a good example of collaborative collaboration between suppliers and vehicle manufacturers.

 

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