National Engine learns Jianghuai Navistar experts

In the past two years, the state's efforts to control emissions have increased significantly. Jianghuai Navistar , just as it is, faces the wave of national policies and enters the Chinese market. On September 25, 2014, the first production base of JAC Navistar Diesel Engine Co., Ltd. was officially put into operation. The production base with an annual production capacity of 200,000 engines was finally born under the flag of the national policy. This is an opportunity. At the same time, it is even more of a challenge.

Maisford 3.2L engine exhibited at Shanghai Auto Show 2015

From the official production of the JAC Navistar engine to the present, more than half a year has passed. This period of time is not long, and it is not too short. It is supported by Jianghuai Automobile and the efforts of Jianghuai Navistar. Next, the Maasfu engine produced by JAC Navistar has now successfully equipped JAC's mainstream products JAC Shuai Ling, JAC Gehlfa, and will use Jianghuai Na in the recently launched Jianghuai Gefa K6. Veystal engine, according to a Jianghuai Navistar a responsible person in the market revealed that in the next few years, Jianghuai Automobile will be the main push Jianghuai Navistar engine, in addition to Jianghuai Shuai Ling, Jianghuai Geerfa, Jianghuai sales champion Jiang Huai Jun Bell will also carry the JAC Navistar engine. In 2016, the Maisford 7.6L engine will also meet with you and will be equipped with JACHL.

The JAC Navistar engine is steadily developing under the promotion of JAC, but it is also very difficult to win the recognition of users in the domestic engine market where competition is fierce. In addition to paying attention to the price, brand, and quality of the truck, the user pays more attention to whether the after-sales service is perfect and whether he can get timely help once the car has problems on the road that he cannot solve. As a newcomer who has just entered the market, JAC Navistar has made customer satisfaction on the service system a problem that many users are hesitating to choose. Of course, what the user thinks is exactly what the manufacturer thinks. With all sorts of questions, the reporter from China Truck Network made a special interview with Zheng Mingbiao, head of the sales and service department of JAC Navistar, in addition to understanding the after-sales service of the JAC Navistar engine. Apart from the system, we also target the use of the country’s four cars on the current market and users’ general feelings about the country’s four vehicles.

Manager Zheng first told reporters that Jianghuai Navistar has fully taken into account the concerns of users. First, we rely on JAC service stations to provide services for users. In addition, we provide better after-sales services for users. We are also actively planning our own after-sales service network. In 2015, we plan to deploy 150 in the country, basically covering all major cities in the country, and providing users with 24-hour after-sales service. For some remote areas, our after-sales service personnel will also send special personnel to serve the users according to the situation, and strive to make each user buy the rest assured that the use of peace of mind.

Not only the establishment of the service station, but also the layout of the accessories library are related to the after-sales service. It is understood that the Navistar Parts Library will mainly be established based on the Jianghuai Smooth Brand, which has already been established in the country by 11 this year. There are 17 goals to be established to basically meet the needs of major cities. In addition, in order to ensure faster maintenance for users, JAC Navistar also placed two complete 3.2L and 4.8L engines at some service stations. When an emergency occurs, users can directly disassemble components from the complete machine. Replacement and repair to maximize maintenance speed and efficiency.

In addition, for the maintenance of the four-engine Jianghuai Navistar State, Manager Zheng also explained to reporters that at present domestic users generally have conflicting feelings with the National IV Vehicle, mainly because the use of the National IV engine is not used to the country. The maintenance of the four engines is not enough to understand, especially the users of the four-engine SCR after-treatment system. Manager Zheng said that the biggest difference between the National IV engine and the National III engine is that on the post-processing system, users of the EGR system of the National IV engine can only perform maintenance according to the previous maintenance method; however, the four-engine SCR system is used. The user must pay attention to the use of qualified urea. Once the urea fails, it will directly lead to system alarms. This will not only damage the post-processing system, but will also limit the torque if it is not handled in time, which will affect the normal use.

Manager Zheng also told the China Truck Network reporter that because JAC Navistar engines are currently mainly used for light and medium-duty trucks, it is difficult for many vehicles to run in place when they are first used. It is recommended that users run at least twice a month at high speed, if not run. High-speed, can be accelerated to the service station by professionals in situ, this will play a very good role in the engine and post-processing systems, can effectively improve the service life.

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